LaunchTrack User Agreement


1. ACCEPTANCE OF TERMS.


1.1 Overview.

The following terms and conditions (this "TOS") govern all use by you as an Organizer (as defined below) of (a) the LaunchTrack, Inc websites and domains (including all webpages, subdomains and subparts therein contained, the "Site"), (b) any and all services available on or through the Site or otherwise provided by LaunchTrack, Inc ("LaunchTrack") for your events, and (c) all Software (as defined below) (collectively, the "Services"). The Services are owned and operated by LaunchTrack. The Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the Site by LaunchTrack. BY USING OR ACCESSING ANY PART OF THE SERVICES, YOU AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED HEREIN AND ALL OTHER OPERATING RULES, POLICIES AND PROCEDURES THAT MAY BE PUBLISHED FROM TIME TO TIME ON THE SITE BY LaunchTrack. IF YOU DO NOT AGREE TO ANY OF SUCH TERMS, CONDITIONS, RULES, POLICIES OR PROCEDURES, DO NOT USE OR ACCESS THE SERVICES. THIS TOS MAY ONLY BE MODIFIED (I) THROUGH A WRITTEN AGREEMENT OR WRITTEN ADDENDUM AGREEMENT TO THIS TOS, SIGNED BY YOU AND AN AUTHORIZED OFFICER OF LaunchTrack, OR (II) BY LaunchTrack AS PROVIDED IN SECTION 1.2 BELOW.


1.2 Modification.

1.3 Language.

We may translate this Terms of Service, our Privacy Policy or any other operating rules, policies and procedures that may be published from time to time on the Site into other languages for your convenience. The English language version of each of these documents is the version that governs your use of the Services and in the event of any conflict between the English language version and a translated version, the English language version will control.


2. DESCRIPTION OF LAUNCHTRACK.


LaunchTrack provides a simple and quick means for registered users who are event organizers and planners ("Organizers" or "you") to collect payments with respect to the sale of tickets/registrations, merchandise and services for, and the solicitation of donations with respect to, events registered on the Site, including Service Fees (as defined below) ("Event Registration Fees"), from users who want to attend such events ("Buyers"). Organizers may visit the Site, fill out a questionnaire about their event, including pricing, location, inventory, etc., and collect Event Registration Fees online directly from Buyers. Payments are all transacted through the LaunchTrack payment processing gateway (the "Gateway"). For more information, please see http://www.LaunchTrack.events. This TOS applies to you and your use of the Services as an Organizer.


3. YOUR USE OF THE SERVICES.


3.1 The Services.

LaunchTrack hereby grants you a non-exclusive, non-transferable, non-sublicensable right to access and use the Services solely for the purposes of creating an event page with respect to, and promoting, managing, tracking, and collecting Event Registration Fees for, an event that you have registered on the Site, in each case (i) in compliance with this TOS, and (ii) to the extent permitted under all applicable laws and regulations (foreign and domestic). Notwithstanding the foregoing, you shall not, and shall not permit anyone else to, directly or indirectly: (i) modify, reproduce or otherwise create derivatives of any part of the Services or Site Content (as defined below); (ii) reverse engineer, disassemble, decompile or otherwise attempt to discover the source code or structure, sequence and organization of all or any part of the Services (except that this restriction shall not apply to the limited extent restrictions on reverse engineering are prohibited by applicable local law); (iii) rent, lease, resell, distribute or use the Services for timesharing, service bureau, or commercial purposes (except for the limited commercial purpose of collecting Event Registration Fees through the Site as an Organizer in accordance with this TOS); (iv) remove or alter any proprietary notices or labels on or in the Services or Site Content; or (v) engage in any activity that interferes with or disrupts the Services.


3.2 Software.

If you are allowed to download or use any Software in connection with the Services, LaunchTrack hereby grants you a personal, non-transferable, non-sublicensable, revocable, non-exclusive license to use the Software solely for your internal use in connection with the Services, and only in accordance with this TOS and the written instructions/directions (if any) provided by LaunchTrack in conjunction with the Software. For purposes of this TOS, "Software" shall mean any and all software that is available on or through the Site or otherwise provided by LaunchTrack, including without limitation any mobile applications. For clarity, the Software will be deemed a part of the "Services" hereunder.


The Software and the transmission of applicable data is subject to United States export controls. No Software may be downloaded or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Software is at your sole risk. You shall also be responsible for using the Software in a manner that complies with all federal, state and local laws and the rules and regulations of all credit card companies.


The Software and related documentation are "commercial computer software" and "commercial computer software documentation," respectively, as such terms are used in United States Federal Acquisition Regulations Section 12.212. Any use, duplication or disclosure of the Software or such documentation by or on behalf of the U.S. Government is subject to restrictions as set forth in this TOS.


4. PAYMENT METHODS.


4.1 Overview.

Organizers will utilize "Credit Card Processing" or "CCP" via the Gateway when using the Services for the collection of Event Registration Fees. Monetary payments will be made to the Organizer directly by LaunchTrack (via CCP) as described below. Your use of the Services shall be deemed to signify your acceptance of any applicable third party merchant services, payment processing or CCP providers (including without limitation all credit card networks, associations and issuers) applicable to the Services from time to time (currently including all the terms of use associated with the Balanced Payment Platform (available at https://balancedpayments.com/terms) and the applicable payment and/or CCP processing network rules, generally available at: www.americanexpress.com, www.visa.com, www.mastercard.com, www.discover.com). You agree to comply with all federal, state and local laws, rules, regulations and ordinances and with all by-laws, regulations, rules and operating guidelines of such third party merchant services, payment processing or CCP providers (including without limitation all credit card networks, associations and issuers).


You further agree to indemnify and hold LaunchTrack and its affiliates harmless from any fines, fees, penalities, costs, expenses, damages, loss or liability incurred by LaunchTrack as a result of the failure by you, or any person acting on your behalf, to comply with the foregoing obligations.


4.2 Credit Card Processing.


  • (a) Gateway; Payment Process.

    When an Organizer uses the Gateway for the collection of Event Registration Fees, payment processing occurs directly through LaunchTrack. LaunchTrack will collect all Event Registration Fees on behalf of the Organizer from Buyers and deduct all applicable LaunchTrack Service Fees and Credit Card Processing Fees, described in greater detail at www.LaunchTrack.events/pricing.php, and all additional on-site service fees, equipment lease charges and any other fees and charges of any kind payable by you to LaunchTrack in connection with the provision of the Services (collectively, "Service Fees"), from the Event Registration Fees collected by LaunchTrack, and then pass the remainder along to the Organizer pursuant to the payout options the Organizer selects and is qualified to receive, but no less than within five (5) business days after the event end date for the event to which the Event Registration Fees correspond, to the address or account, respectively, that the Organizer accurately designates on the Site, provided that LaunchTrack reserves the right to withhold funds (i) at any time as LaunchTrack determines to be necessary for the processing and settlement of all refunds, disputed charges, chargebacks, customer complaints, allegations of fraud, and other discrepancies and (ii) as otherwise permitted pursuant to this TOS. LaunchTrack, in its sole discretion, may determine to advance a portion of Event Registration Fees to Organizer prior to the period set forth above, on such terms and conditions as LaunchTrack may establish from time to time. Organizer agrees that all Event Registration Fees for a given event are earned by Organizer only following conclusion of the applicable event and all Event Registration Fees ultimately due will be net of all Service Fees, refunds, disputed charges, chargebacks and other deductions, whether due to customer complaints, allegations of fraud, discrepancies related to the applicable event or otherwise. No payments shall be made to an Organizer from LaunchTrack with respect to any event that is cancelled. If payments have already been made by LaunchTrack to an Organizer for a cancelled event, such Organizer will immediately refund to LaunchTrack all such payments upon cancellation of such event. All sales, fees, charges, and funds are payable in U.S. Dollars, or other foreign currencies accepted by LaunchTrack. If Organizer elects to list Event Registration Fees in a foreign currency accepted by LaunchTrack, LaunchTrack will collect and disperse the funds in the foreign currency selected by Organizer.


    ORGANIZER AGREES THAT ANY PAYMENT BY LaunchTrack OF EVENT REGISTRATION FEES PRIOR TO THE FIFTH (5TH) BUSINESS DAY AFTER THE END DATE OF THE APPLICABLE EVENT ARE MERELY ADVANCES OF AMOUNTS THAT MAY BECOME DUE TO ORGANIZER UNDER THIS TOS AND THAT LaunchTrack MAY DEMAND SUCH ADVANCES BACK (FROM TIME TO TIME IN ITS SOLE DISCRETION), AND ORGANIZER SHALL THEREUPON PROMPTLY (AND IN ANY CASE WITHIN FIVE (5) BUSINESS DAYS AFTER SUCH DEMAND) PAY BACK TO LaunchTrack SUCH ADVANCE OR ANY PORTION THEREOF DEMANDED BY LaunchTrack.


  • (b) Refunds.

    It is the responsibility of the Organizer to communicate its refund policy to Buyers and to issue refunds to Buyers via the Site. An Organizer shall ensure that its refund policy is consistent with the terms of this TOS and the payment and refund mechanics of the Site. The Site permits an Organizer to issue refunds to Buyers, provided the refund is issued by Organizer before ninety-six (96) hours after the end date of an event and within six (6) months after the transaction date for the underlying ticket/registration purchase. Refunds issued following such period will not be processed through the Site, unless otherwise agreed to by LaunchTrack in its sole discretion. Subject to the foregoing, refunds issued by an Organizer will be processed within thirty (30) days after Organizer instructs the issuance of the refunds via the Site. All communications or disputes regarding refunds are between the Organizer and Buyer, and LaunchTrack will not be responsible or liable for, and Organizer hereby agrees to fully indemnify LaunchTrack and its affiliates for, refunds, errors in issuing refunds, or lack of refunds in connection with the use of CCP. (ii) Notwithstanding the foregoing, you acknowledge and agree that LaunchTrack shall have the right to force a refund of any or all tickets/registrations at any time for any reason or no reason, including without limitation if LaunchTrack receives complaints from a substantial number (as determined by LaunchTrack in its sole discretion) of Buyers with respect to the applicable event or another event held by Organizer, or LaunchTrack determines in its sole discretion that Organizer has engaged in any fraudulent activity or made any misrepresentations. Further, if one or more Buyer(s) request a refund, whether due to a cancelled event or for any other reason where LaunchTrack would reasonably expect to lose a chargeback, LaunchTrack may, in its sole discretion, issue such refund to such Buyer(s), and Organizer shall then owe the amount of such refund to LaunchTrack.


  • (c) Credit Card Chargebacks.

    When you receive a payment, you are liable to LaunchTrack for the full amount of the payment, plus any fees, if the payment is later invalidated for any reason. This means that you will be responsible for reimbursing LaunchTrack if you lose a claim or a chargeback or if there is a reversal of the payment. Any credit card chargebacks initiated by a Buyer for any reason with respect to an event shall be charged back, including any and all applicable fees charged pursuant to the CCP, to the Organizer of such event. All communications and disputes regarding chargebacks are between the Organizer and Buyer, and LaunchTrack will not be responsible or liable in any way for, and Organizer hereby agrees to fully indemnify LaunchTrack and its affiliates for, chargebacks issued in the course of the use of the CCP.


4.3 Non-Exclusive Remedies.


  • (a) Payment.

    In the event that Organizer fails to pay to LaunchTrack any amount owed pursuant to this TOS when due, such amount shall bear interest calculated from the date due until paid in full at a rate equal to the lesser of (a) eighteen percent (18%) per annum, and (b) the maximum amount permitted by applicable law. In the event any amounts are owed by Organizer to LaunchTrack under this TOS or otherwise, LaunchTrack may, without limiting its other rights and remedies, (i) deduct such amounts from Organizer's outstanding balance, whether for that particular event or for any other event that Organizer lists through the Services; and/or (ii) send an invoice to Organizer for such amounts to the extent Organizer's outstanding balance is insufficient to cover these costs, in which case Organizer shall pay LaunchTrack such invoiced amounts within thirty (30) days after the date of the invoice. If payment for any amounts due to LaunchTrack hereunder are not made by Organizer when due, LaunchTrack reserves the right, in its sole discretion and without limiting its other rights and remedies, to terminate Organizer's registration for the Services (including any and all accounts that Organizer may have) and to cancel all other events listed by Organizer.


  • (b) Confirmation.

    Upon receipt of a credit card authorization from each individual event registration, LaunchTrack generates a confirmation message and issues a unique confirmation number. You agree to unconditionally accept, honor, and fulfill all event commitments that have been confirmed by LaunchTrack through the Services, and it is your responsibility to verify the Buyer's membership status, confirmation number and/or any event restrictions prior to the subject event.


  • (c) Taxes; Withholding.
    • (i) You are solely responsible for determining which, if any, sales, use, amusement, value added, consumption, excise and other taxes, duties, levies and charges (collectively, "Taxes") apply to your use of the Services and for collecting, remitting and reporting the correct amounts of all such Taxes to the applicable governmental authorities, even if LaunchTrack provides you with tools that assist you in doing so. LaunchTrack does not represent or warrant that any tax tools will meet all tax requirements that may be applicable to you. LaunchTrack cannot give you legal or tax advice, so please be sure to check with your own tax advisor about any applicable Taxes. In the event that a governmental authority requires LaunchTrack to pay any Taxes attributable to your use of the Services, you agree to indemnify and reimburse LaunchTrack for such Taxes and all costs and expenses related thereto.

    • (ii) All Service Fees charged by LaunchTrack do not include any Taxes except to the extent that a Tax is expressly set forth in the applicable invoice or billing statement, and you agree to pay any Taxes that are imposed and payable on such Service Fees (other than those calculated based on LaunchTrack'S net income) to LaunchTrack.

    • (iii) In addition, due to new IRS regulations, if LaunchTrack processes transactions and issues you payouts (A) for more than $20,000 in gross sales and (B) for more than 200 order transactions, in each case during a given calendar year and in the aggregate across all of your accounts, LaunchTrack is required to report to the IRS the gross amount of transactions for which you have been paid in that calendar year and in each month of that calendar year, as well as, your name, your address, and your Tax Identification Number ("Your Tax Information"). Starting in 2013, as part of these new IRS regulations, LaunchTrack is required to either (I) collect Your Tax Information or (II) establish that you are a foreign person not subject to US taxes, before your accounts pass the 200 order transaction threshold in the aggregate. Once your accounts cross the 200 order transaction threshold, you agree that you will not receive any further payments from LaunchTrack until either (I) or (II) above are satisfied. To learn more about these new IRS regulations and why we are required to do this, see the IRS 1099-K FAQ. http://www.irs.gov/uac/General-FAQs-on-New-Payment-Card-Reporting-Requirements

    • (iv) LaunchTrack reserves the right to withhold the payment of any amounts owed to you hereunder if LaunchTrack suspects or determines that such amounts have been generated in (A) a fraudulent manner, (B) violation of this TOS, or (C) violation of any applicable laws or regulations (foreign or domestic), or if LaunchTrack is required to do so by applicable laws or regulations (foreign or domestic). Such withholding may be temporary or permanent (as determined by LaunchTrack).

5. YOUR REGISTRATION OBLIGATIONS.


To be a registered user of the Services as an Organizer you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Site registration form (the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or LaunchTrack has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, LaunchTrack has the right to suspend or terminate all of your accounts and refuse any and all of your current or future use of the Services (or any portion thereof). LaunchTrack is concerned about the safety and privacy of all its users, particularly children. For this reason, and to be consistent with the terms of use of any third party service provider, you must be at least 18 years of age, or the legal age of majority where you reside if that jurisdiction has an older age of majority, to register for an account.


6. ACCOUNT, PASSWORD AND SECURITY.


As part of the Site registration process, you will create a password and account. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your account, including, without limitation, all actions by sub-users registered under your account. You agree to (a) immediately notify LaunchTrack of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. LaunchTrack cannot and will not be liable for any loss, damage or other liability arising from your failure to comply with this Section or from any unauthorized access to or use of your account. In the event of any dispute between two or more parties as to account ownership, you agree that LaunchTrack shall be the sole arbiter of such dispute in its sole discretion and that LaunchTrack'S decision (which may include termination or suspension of any account subject to dispute) shall be final and binding on all parties.


7. CONTENT.


7.1 Site Content.

You agree that all material, including without limitation information, data, software, text, design elements, graphics, images and other content (collectively, "Content"), contained in or delivered via the Services or otherwise made available by LaunchTrack in connection with the Services (collectively, "Site Content") is protected by copyrights, trademarks, service marks, trade secrets or other intellectual property and other proprietary rights and laws. LaunchTrack may own the Site Content or portions of the Site Content may be made available to LaunchTrack through arrangements with third parties. Except as expressly authorized by LaunchTrack in writing or in connection with your use of the intended functionality of the Services, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works of any Site Content, or post any Site Content on any other web site or in a networked computer environment for any purpose. Reproducing, copying or distributing any Site Content for any other purpose is strictly prohibited without the express prior written permission of LaunchTrack. You shall use the Site Content only for purposes that are permitted by this TOS and any applicable laws and regulations (foreign and domestic). Any rights not expressly granted herein are reserved.


7.2 Your Content.

You acknowledge and agree that if you contribute, provide or make available any Content to the Site ("Your Content"), you hereby grant to LaunchTrack a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable (through multiple tiers) right and license to use, reproduce, adapt, modify, distribute, translate, publish, create derivative works based on, perform, display and otherwise exploit Your Content, in whole or in part, in any media now known or hereafter developed, for any purpose whatsoever. You represent and warrant that you have all the rights, power and authority necessary to grant the foregoing license, and that all Your Content (i) does not infringe, violate, misappropriate or otherwise conflict with the rights of any third party, and (ii) complies with all applicable laws and regulations (foreign and domestic). In addition, Your Content must be accurate and truthful. LaunchTrack reserves the right to remove any of Your Content from the Site at any time if LaunchTrack believes in its sole discretion that it does not comply with this TOS. In addition, you agree that LaunchTrack may use your name and logo (whether or not you have made it available through the Site) for the purpose of identifying you as an existing or past customer of LaunchTrack both on the Site and in marketing and promotional materials.


7.3 DMCA.

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that any Content made available in connection with the Services infringes your copyright, you (or your agent) may send us a notice requesting that the Content be removed, or access to it blocked. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA (see http://www.loc.gov/copyright for details). Notices and counter notices with respect to the Services should be sent to:


LaunchTrack, Inc.
4301 W. Corona St.
Tampa, FL 33629
Telephone: 866.584.8449
Fax: 866.584.8449
Email: info@launchtrack.events


8. CONDUCT.


8.1 Certain Restrictions.

You understand that you are liable for all Content, in whatever form, that you provide or otherwise make available to or through the Services, including to Buyers and other users of the Services. You agree not to use the Services to:


  • a. upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;

  • b. harm minors in any way;

  • c. facilitate gambling, gaming, lotteries, raffles, contests, sweepstakes and/or any other activity featuring the award of a prize;

  • d. impersonate any person or entity, including, but not limited to, an LaunchTrack representative or forum leader, or falsely state or otherwise misrepresent your affiliation with a person or entity;

  • e. forge headers or othrerwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Services;

  • f. upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

  • g. upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other intellectual property or proprietary rights of any person or entity;

  • h. upload, post, email, transmit or otherwise make available any Content related to the sale or provision of goods and services other than the sale or provision of tickets/registrations to events listed on the Site and other goods and services being sold or provided in conjunction with such events;

  • i. upload, post, email, transmit or otherwise make available any Content that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or to otherwise interact with the Services in a manner not permitted by this TOS or expressly authorized by LaunchTrack in writing;

  • j. interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services;

  • k. intentionally or unintentionally violate any applicable law or regulation (foreign or domestic), including without limitation (i) regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange (e.g., the New York Stock Exchange, the American Stock Exchange or the NASDAQ) and (ii) laws and regulations (foreign or domestic) regarding the sale or resale of tickets (including without limitation with respect to licensure requirements, maximums or limits on ticket prices, etc.); or

  • l. stalk or otherwise harass any person or entity.

8.2 Certain Remedial Rights.

You acknowledge that LaunchTrack does not pre-screen any Content provided or made available by you or any third party in connection with the Services, but that LaunchTrack and its designees shall have the right (but not the obligation) in their sole discretion to (i) monitor, alter, edit, or remove any of your Content, in whole or in part, and/or (ii) rescind and terminate your right to use the Services at any time (with or without notice) for any reason or no reason. You acknowledge and agree that LaunchTrack may preserve your Content and may also disclose your Content for any reason, including without limitation if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce this TOS; (c) respond to claims that any of your Content violates the rights of third parties; and/or (d) protect the rights, property, or personal safety of LaunchTrack, its users and/or the public. You understand that the technical processing and transmission of the Services, including Your Content, may involve (i) transmissions over various networks; and/or (ii) changes to conform and adapt to technical requirements of connecting networks or devices.


9. SUB-DOMAINS.


LaunchTrack may provide you with the right to use a sub-domain within the Site (e.g., [sub-domain prefix].LaunchTrack.events). All such sub-domains are the sole property of LaunchTrack. In the event LaunchTrack provides you with a sub-domain, your right to use such sub-domain may be terminated by LaunchTrack at any time (with or without notice) for any reason or no reason.


10. SPECIAL ADMONITIONS FOR INTERNATIONAL USE.


Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. By way of illustration and not limitation, you agree to comply with all applicable laws and regulations (foreign and domestic) regarding the transmission of technical data exported from the United States or the country in which you reside.


In addition, the Services are subject to United States export controls. No part of the Services may be exported or re-exported into, or to a national or resident of, any country to which the U.S. has embargoed goods and/or services of the same type as the Services. By using the Services or any part thereof (including by downloading any Software), you represent and warrant that you are not located in, and you are not a national or resident of, any such country. Further, no part of the Services (including any Software) may be exported or re-exported to any person or entity appearing on the Office of Foreign Assets Control's Specially Designated Nationals and Blocked Persons List or the Bureau of Industry and Security's Denied Persons List. By using the Services or any part thereof (including by downloading any Software), you represent and warrant that you are not a person or entity or under the control of or affiliated with a person or entity that appears on any such list.


11. ADDITIONAL SERVICES.


LaunchTrack may, upon request, and for such fees as LaunchTrack may establish from time to time in its sole discretion, provide additional services to you beyond the functionality of the Site, including without limitation leasing ticket scanning, payment processing and other equipment, providing consultants and staffers to assist you on the date of your event, and providing dedicated account management services. All such additional services, whether provided prior to, during or following your event, shall be deemed a part of the Services and subject to all the terms and conditions of this TOS. Such additional services shall be set forth in a written Addendum Agreement to this TOS, LaunchTrack Equipment Lease Agreement, and/or other written agreement between you and an authorized officer of LaunchTrack, and shall set forth the Service Fees and the other terms and conditions relating to such additional services. As a condition to the lease of any equipment, you shall enter into a separate LaunchTrack Equipment Lease Agreement.


12. INDEMNITY.


You agree to defend, indemnify and hold LaunchTrack, and its affiliates, and each of its and their respective officers, directors, agents, co-branders, other partners, and employees, harmless from any and all damage (whether direct, indirect, incidental, consequential or otherwise), loss, liability, cost and expense (including, without limitation, reasonable attorneys and accounting fees) resulting from any claim, demand, suit, proceeding (whether before an arbitrator, court, mediator or otherwise), or investigation made by any third party (each a "Claim") due to or arising out of: your Content; your or any of your affiliates, or any of your or your affiliates officers, directors, agents or employees, use of, contribution to or connection with the Services or violation of any rights of another; your event(s); and/or your violation of this TOS. LaunchTrack shall provide notice to you of any such Claim, provided that the failure or delay by LaunchTrack in providing such notice shall not limit your obligations hereunder. LaunchTrack reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this TOS, and in such case, you agree to cooperate with all reasonable requests in assisting LaunchTracks defense of such matter.


13. SERVICE MODIFICATIONS/SUSPENSIONS.


LaunchTrack reserves the right at any time to, and from time to time may, modify, suspend or discontinue, temporarily or permanently, the Services (or any part thereof) for any reason or no reason with or without notice. LaunchTrack will not be responsible to you for a refund, in whole or part, of Service Fees for any reason, except for Service Fees (excluding the portion of Service Fees paid over to third party service providers used by LaunchTrack in connection with providing the Services) related to refunds issued to Buyers. You agree that LaunchTrack shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.


14. TERMINATION.


LaunchTrack, in its sole discretion, may terminate your password, accounts (or any part thereof) and/or your right to use the Services, and remove and discard any and all of Your Content within the Services, at any time for any reason or no reason, including, without limitation, for lack of use, failure to timely pay any fees or other monies due LaunchTrack, or if LaunchTrack believes that you have violated or acted inconsistently with the letter or spirit of this TOS. You agree that any termination of your right to use the Services may be effected without prior notice, and acknowledge and agree that LaunchTrack may immediately deactivate or delete your account and all related Content and files related to your account and/or bar any further access to such files or the Services. Further, you agree that LaunchTrack shall not be liable to you or any third-party for any termination of your right to use or otherwise access the Services. All provisions of this TOS that by their nature should survive termination of your right to use the Services shall survive (including, without limitation, all limitations on liability, releases, indemnification obligations, disclaimers of warranties, and intellectual property protections and licenses).


15. LINKS.


The Services may provide, or third parties may provide, links to other Internet websites or resources. Because LaunchTrack has no control over such websites and resources, you acknowledge and agree that LaunchTrack is not responsible for the availability of such websites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, services or other materials on or available from such websites or resources. You further acknowledge and agree that LaunchTrack shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with any use of or reliance on any such Content, advertising, products, services or other materials available on or through any such website or resource.


16. DISCLAIMER OF WARRANTIES.


THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. LaunchTrack HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. LaunchTrack MAKES NO WARRANTY THAT: (I) THE SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, (IV) THE SERVICES THEMSELVES (OR ANY PART THEREOF) WILL MEET YOUR EXPECTATIONS, OR (V) ANY ERRORS IN THE SERVICES WILL BE CORRECTED. LaunchTrack IS NOT RESPONSIBLE AND SHALL HAVE NO LIABILITY FOR THE CONTENT, PRODUCTS, SERVICES, ACTIONS OR INACTIONS OF ANY USER, BUYER OR OTHER NON-ORGANIZER, ORGANIZER OR THIRD PARTY BEFORE, DURING AND/OR AFTER AN EVENT; AND LaunchTrack WILL HAVE NO LIABILITY WITH RESPECT TO ANY WARRANTY DISCLAIMED IN (I) THROUGH (V) ABOVE. YOU ACKNOWLEDGE THAT LaunchTrack HAS NO CONTROL OVER AND DOES NOT GUARANTEE THE QUALITY, SAFETY OR LEGALITY OF EVENTS ADVERTISED, THE TRUTH OR ACCURACY OF ANY USERS' (INCLUDING BUYERS', OTHER NON-ORGANIZERS' AND ORGANIZERS') CONTENT OR LISTINGS, OR THE ABILITY OF ANY USER (INCLUDING BUYERS AND ORGANIZERS) TO PERFORM, OR ACTUALLY COMPLETE A TRANSACTION. IN ADDITION, LaunchTrack IS NOT AFFILIATED WITH, AND HAS NO AGENCY OR EMPLOYMENT RELATIONSHIP WITH, ANY THIRD PARTY SERVICE PROVIDER USED IN CONJUNCTION WITH THE SERVICES, AND LaunchTrack HAS NO RESPONSIBILITY FOR, AND HEREBY DISCLAIMS ALL LIABILITY ARISING FROM, THE ACTS OR OMISSIONS OF ANY SUCH THIRD PARTY SERVICE PROVIDER. THE FOREGOING DISCLAIMERS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW. Notwithstanding the foregoing, you may report the misconduct of users, Buyers, other non-Organizers, Organizers and/or third parties in connection with the Site or any Services to LaunchTrack. LaunchTrack, in its sole discretion, may investigate the claim and take necessary action.


17. LIMITATION OF LIABILITY.


LaunchTrack SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, WITH RESPECT TO THE SERVICES, OR ANY OTHER SUBJECT MATTER OF THIS TOS, FOR: (I) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF LaunchTrack HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), (II) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, (III) AMOUNTS IN EXCESS OF US$100.00 IN THE AGGREGATE FOR ALL CLAIMS FROM A GIVEN ORGANIZER WITH RESPECT TO THE SERVICES, OR (IV) ANY MATTERS BEYOND LaunchTrack'S REASONABLE CONTROL. LaunchTrack SHALL HAVE NO LIABILITY WITH RESPECT TO ANY OF YOUR CONTENT OR ANY CONTENT OF ANY OTHER USER OF THE SERVICES. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.


18. RELEASE.


IN CONSIDERATION OF BEING PERMITTED TO ACCESS AND USE THE SERVICES, YOU HEREBY AGREE TO RELEASE LaunchTrack, AND ITS AFFILIATES, AND EACH OF ITS AND THEIR RESPECTIVE OFFICERS, MEMBERS, MANAGERS, DIRECTORS, AGENTS, CO-BRANDERS, OTHER PARTNERS, AND EMPLOYEES FROM ALL DAMAGES (WHETHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR OTHERWISE), LOSSES, LIABILITIES, COSTS AND EXPENSES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH DISPUTES BETWEEN YOU AND THIRD PARTIES (INCLUDING OTHER ORGANIZERS, BUYERS, AND OTHER NON-ORGANIZERS) IN CONNECTION WITH THE SERVICES, YOUR ACCESS AND USE OF THE SERVICES, OR YOUR EVENT.


IN CONNECTION WITH THE FOREGOING RELEASE, TO THE EXTENT PERMITTED BY APPLICABLE LAW YOU HEREBY WAIVE ANY APPLICABLE LAW OR STATUTE, WHICH SAYS, IN SUBSTANCE: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR."


19. PRIVACY.


All information provided by you or collected by LaunchTrack in connection with the Services is governed by LaunchTrack's Privacy Policy, a copy of which is located at http://www.LaunchTrack.events/legal.php, which is hereby incorporated by reference into this TOS. LaunchTrack strongly recommends that you review the Privacy Policy closely. In particular, Organizers should note that LaunchTrack may use information it receives or collects regarding Buyers in accordance with the terms of its Privacy Policy, which may include use for marketing or promotion of other events or services that may be of interest to such Buyers. Further, any information submitted or provided by you to the Services may be publicly accessible. You should take care to protect private information or information that is important to you. LaunchTrack shall not be responsible for protecting any such information and is not liable for the protection of privacy of electronic mail or other information transferred through the Internet or any other network that you may use. Please be aware that if you decide to disclose personally identifiable information on the Services, this information may become public. LaunchTrack does not control and shall not be responsible for the acts of you or any other users (whether Organizers, Buyers, other non-Organizers or otherwise) of the Services.


20. NOTICE.


Notices to you may be made via either email or regular mail to the address in LaunchTrack's records. The Services may also provide notices of changes to this TOS or other matters by displaying notices or links to notices to you generally on the Services. Any notice from you to us shall be sent in writing to our mailing address at LaunchTrack, Inc, 4301 W. Corona St., Tampa, FL 33629.


21. TRADEMARK INFORMATION.


The trademarks, service marks, and logos of LaunchTrack (the "LaunchTrack Trademarks") used and displayed in connection with the Services are registered and unregistered trademarks or service marks of LaunchTrack. Other company, product, and service names used in connection with the Services may be trademarks or service marks owned by third parties (the "Third Party Trademarks", and, collectively with LaunchTrack Trademarks, the "Trademarks"). The offering of the Services shall not be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed in connection with the Services without the prior written consent of LaunchTrack specific for each such use. The Trademarks may not be used to disparage LaunchTrack, any third party or LaunchTrack's or third party's products or services, or in any manner (in LaunchTrack's sole judgment) that may damage any goodwill in the Trademarks. Use of any Trademarks as part of a link to or from any site is prohibited unless LaunchTrack approves the establishment of such a link by prior written consent specific for each such link. All goodwill generated from the use of any LaunchTrack Trademark shall inure to LaunchTrack's benefit.


22. GENERAL.


22.1 Entire Agreement.

This TOS constitutes the entire agreement between you and LaunchTrack and governs your use of the Services as an Organizer, superseding any prior or contemporaneous agreements, proposals, discussions or communications between you and LaunchTrack on the subject matter hereof, other than any written agreement between you and an authorized officer of LaunchTrack relating to a specified event or events. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third party Content or third party software or the Services in a manner other than as governed by this TOS.


22.2 Choice of Law.

This TOS and the provision of the Services to you are governed by the laws of the state of Florida, U.S.A., as such laws are applied to agreements entered into and to be performed entirely within Florida by Florida residents.


22.3 Arbitration.

Any controversy or claim arising out of or relating to this TOS or the provision of the Services shall be exclusively settled by binding arbitration in accordance with the commercial arbitration rules of the Judicial Arbitration and Mediation Services, Inc. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Tampa, Florida, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. Subject to the foregoing arbitration provision, you and LaunchTrack agree to submit to the personal jurisdiction of the courts located within the city and county of Tampa, Florida. Either you or LaunchTrack may seek any interim or preliminary relief from a court of competent jurisdiction in Tampa, Florida, necessary to protect the rights or property of you or LaunchTrack (or its agents, suppliers, and subcontractors) pending the completion of arbitration.


22.4 Waiver; Invalid Provisions.

The failure or delay of LaunchTrack to exercise or enforce any right or provision of this TOS shall not constitute a waiver of such right or provision. No oral waiver, amendment or modification shall be effective under any circumstance whatsoever. If any provision of this TOS is found by an arbitrator or court of competent jurisdiction to be invalid, the parties nevertheless agree that the arbitrator or court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of this TOS shall remain in full force and effect.


22.5 Time to File Claim.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or this TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred.


22.6 Titles.

The section titles in this TOS are for convenience only and have no legal or contractual effect.


22.7 Successors

This TOS is binding upon you and your successors (whether by operation of law or otherwise).


22.8 Violations

You must report any violations of this TOS by email to info@launchtrack.events

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